Making a 1,200-product technical catalogue easy to act on

igus India needed a B2B WooCommerce catalogue that served engineers and procurement teams evaluating cables on highly technical specifications, without oversimplifying the engineering data they actually need to make a decision.

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Role
Senior WordPress Developer (Bisqcorp)
Timeline
4 Months
Type
UX ResearchInformation ArchitectureB2B E-Commerce
Tools
FigmaWordPressWooCommerceMicrosoft Clarity
0cable products to search
0decision tiers in the filters
Global → Indiadesign system adapted
Liveiguschainflex.in
Problem

Buyers had to translate their thinking into a material-first catalogue.

Move

Filters that follow the buyer: application, mechanical, electrical.

Result

A B2B catalogue where specs are easy to act on.

Screenshot of the igus Chainflex India B2B cable catalogue homepage
Technical spec cards, iguschainflex.in
01·The story

Not too many products. The wrong way in.

Buyers think in a fixed order, and the catalogue asked in another.

"Every machine needsthe right cable."1,200+ cable types
The businessigus makes cables that live inside moving machines. igus India serves engineers and buyers.
What am I building?What must it survive?Does it meet the ratings?The order engineers actually think in
What I foundBuyers think in a fixed order. The catalogue asked in a different one.
Starts at the wrong endBrowse byCable familyMaterialJacket type..."I know what I ambuilding. Not the family."
A shelf organised for the makerThe global catalogue starts with product family and material. Buyers start somewhere else.
Buried specs"Where is thebending radius?"Specs buried in PDFs
The number is in a PDFThe value a buyer needs was buried in long documents and descriptions.
The last mile took longVoltage OK?Temperature OK?"Still searchingbefore I can order."
Confirm, then orderA buyer has to confirm ratings before purchasing. Slow search meant slow orders.

Engineerknows the machine, not the cable familyBuyermust confirm ratings before orderingBuilt from sales team walkthroughs and an audit of the global catalogue. Illustrated.

02·Information architecture

Find, evaluate, act

The structure mirrors how a buyer searches.

BeforeA flat category list with no technical filtering. Specs sat in PDFs and long descriptions.

Find

1,200+ products, filtered in buyer order

  • Application
    • What are you building?
  • Mechanical
    • Bending radius
    • Travel distance
    • Jacket material
  • Electrical
    • Voltage
    • Temperature

Evaluate

Confirm the part before ordering

  • Product page
    • Scannable spec cards
    • Technical data sheet
    • CAD download
  • Catalogue badge
    • Scope at a glance

Act

From a decision to an order

  • Cart and account
    • Add to cart
    • My account
  • Contact
    • Technical team

Built from iguschainflex.in and the case study. Each column is a stage of a buyer’s search.

03·User flows

Two ways to a confirmed part

Each path asks one thing at a time.

Engineer: from a machine to the right cable

Knows what they are building and what it must survive
  1. StartSay what you are building
    Starts where you doApplication first, not product family
  2. NarrowSet bending radius and travel
    Only parts that fitMechanical limits cut the field
  3. ConfirmCheck voltage and temperature
    Last, not firstRatings confirm a part that already fits
  4. ReadOpen the spec card
    Key values up frontNo digging through a PDF
  5. DecideAdd to cart or ask the team

Buyer: from a part to an order

Procurement confirming a specification
  1. FindReach the product
  2. CompareRead the spec card
    ScannableValues in one place
  3. VerifyDownload data sheet or CAD
    Evidence to handShare with the engineer
  4. OrderCart, or contact the technical team

Built from the live catalogue. The notes under each step explain what I changed.

04·How I solved it

Three decisions that did the work

Each decision removed a reason to leave the catalogue.

01

Filters in the order buyers decide

The global catalogue filtered by cable family and material first.

Before / not chosenKeep the material-first taxonomy and add more filters.
ChosenRebuild around application, then mechanical, then electrical.
What it changedThe first filter is the first thing a buyer already thinks about.
02

Surface specs, do not bury them

The value a buyer needs was hidden in PDFs and long text.

Before / not chosenKeep specs in PDFs and long descriptions.
ChosenKey specs on scannable data cards.
What it changedA buyer confirms a part without digging.
03

Adapt, do not replace, the global system

The site had to feel like igus and still suit Indian enterprise buying.

Before / not chosenUse the global igus system unchanged.
ChosenAdapt the global igus design system for Indian procurement conventions.
What it changedEnterprise consistency, local fit.
05·What changed

Search that starts where buyers start

Fewer detours between a need and an order.

The path, before

  • Starts from product family and material
  • Filters in the maker’s order
  • Digs through PDFs for a number
  • Confirms ratings late
  • Waits to be sure
  • Orders more slowly

The path, after

  • Starts from the application
  • Narrows by mechanical limits
  • Confirms electrical ratings last
  • Reads a spec card
  • Downloads data sheet or CAD
  • Orders with confidence
0products, one hierarchy
0decision tiers in the filters
Liveiguschainflex.in
What made the difference

Filters that follow the buyer. The first click now asks what the buyer was already thinking.

What I can and cannot claim. I don't have an analytics baseline from before the relaunch, so I can't cite a measured lift. What changed is structural: a catalogue that made every buyer translate their reasoning into its taxonomy now starts from the order they already think in.

06·Next

What I would do next

The change is structural. Measurement comes next.

Set a baseline

Measure search to order time before the next change.

Watch the filters

See which filter people abandon on and reorder if needed.

Test spec cards

Find which specs buyers read first and promote them.

07·Design system

Component patterns, live on iguschainflex.in

A dark, industrial look with amber for key values. Hover to try the patterns.

BENDING RADIUS
4 x d
Spec CardHover to lift
Application Mechanical Electrical
Filter ChipsHover / active state
1,200+ SKUs
Catalogue BadgeScope indicator
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Filling a café’s empty Tuesdays

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